All information regarding the shipping and returns of your Aurum Canis order.
Each order is carefully prepared before shipping to ensure fast and secure delivery.Orders are usually shipped within 1 to 3 business days after validation.
France: 2 to 5 business daysEurope: 3 to 7 business daysDelivery times may vary slightly depending on the destination and time of year.
France
Delivery costs: €4.90.
European Union
Delivery costs: €12.90.
Exact shipping costs are displayed at checkout according to the destination.
For hygiene and safety reasons, opened or used products cannot be returned.Returns are only accepted for unopened products, in their original packaging, and in perfect condition.If your product arrives damaged or has a defect, please contact us so we can find a solution quickly.
As soon as your order is shipped, you will automatically receive an email containing your tracking number.This link allows you to track the delivery of your package until it reaches you.
If your package arrives damaged or if a product has a problem, contact us quickly so that we can find a solution.
If your order has not yet shipped, we can change the delivery address. Contact us as soon as possible.
