Terms and Conditions of Sale

General Terms and Conditions of Sale

These general terms and conditions of sale govern sales made on the Aurum Canis website.

1. Seller Identity

The Aurum Canis website is published by:

Guillaume Midon
Micro-enterprise
4 Rue des Hêtres
57370 Phalsbourg
France

Email: contact@aurumcanis.com

2. Products

The products offered for sale are perfumes specially designed for dogs.

Product descriptions and photographs are presented with the greatest possible accuracy.

3. Price

Prices are indicated in euros.

The seller reserves the right to change prices at any time. The product will be invoiced based on the rate in effect at the time of the order.

4. Order

Any order placed on the site implies acceptance of these general terms and conditions of sale.

Once the order is validated, a confirmation email is sent to the customer.

5. Payment

Payment is due immediately upon order.

Payments are made via the secure payment methods offered on the site.

6. Delivery

Orders are prepared and shipped within 1 to 3 business days after validation.

Delivery times may vary depending on the destination and the carrier.

7. Right of Withdrawal

In accordance with current legislation, the customer has a period of 14 days to exercise their right of withdrawal.

For reasons of hygiene and safety, opened or used products cannot be returned.

8. Liability

The products offered on the Aurum Canis website are designed for external use on the dog's coat.

The seller cannot be held responsible for improper use of the product, particularly in case of application to the eyes, muzzle, or any sensitive area of the animal.

As with any perfumed product, individual sensitivity may exist. It is recommended to perform a moderate initial use and observe the animal's reaction.

In case of an unusual reaction, it is advisable to discontinue use of the product.

The seller's liability cannot be engaged in case of misuse, non-observance of precautions for use, or diverted use of the product.

9. Personal Data

The information collected during the order is used only for order processing and customer relations.

10. Applicable Law

These general terms and conditions of sale are subject to French law.